Service terms and conditions.

Provider and contact

EducaSmart Asesorías y Tutorías Académicas is the commercial name for these independent academic and professional support services. Email educasmartasesoriasytutorias@gmail.com or reach us on WhatsApp at +52 345 110 4609. Before contracting, the provider's verified legal identity and physical address must be disclosed to the customer; these details are not yet verified on this website. The brand name is not a claim of incorporation.

Services and quotation requests

Tutoring, advice, editing and professional assistance are tailored to the requirements and scope shared by the customer. Submitting a form, opening WhatsApp or sending an email does not create an automatic contract. Availability and scope are confirmed through an individualized proposal before work begins.

Proposal and acceptance

Before an agreement is concluded, the proposal should identify the provider, selected service, goals, materials or deliverables, customer inputs, deadlines, included revisions, total price including applicable tax and charges in Mexican pesos, payment method, and applicable change or cancellation terms. Customers can review the proposal and expressly accept it in writing or electronically in a form that can be retained as evidence.

Payments and receipts

This site does not implement automatic charges, subscriptions or recurring billing. After a quote is approved, an individual link from an authorized third-party payment provider or agreed payment instructions may be supplied. This site does not collect card numbers or process payment itself. Funds are confirmed with the provider, not based only on screenshots. Tax invoices will be issued when applicable under tax law and the invoicing details supplied by the customer.

Deadlines and changes

Deadlines begin under the accepted proposal after its conditions are fulfilled and required inputs are provided. Changes to scope, instructions or timing, and any price differences, must be expressly accepted before proceeding. Unannounced charges will not be imposed.

Cancellations, complaints and refunds

Inquiries may be cancelled before accepting a proposal. After contracting, cancellation requests can be made through the stated contact channels. Applicable individual terms, services already provided and non-waivable consumer rights under Mexican law are considered on a case-by-case basis. Any specific cancellation rule must be communicated before agreement; no blanket waiver of statutory rights applies. Where a correction or refund is due, the resolution and method will be communicated in writing.

Academic integrity, outcomes and copyright

Services may include tutoring, guidance, editing, examples, research support and professional assistance within the agreed scope. Identity impersonation is not offered. Specific grades, admission, publication or employment outcomes are not guaranteed. Customers must comply with their institution's rules and personally complete activities requiring individual performance. Third-party materials are subject to copyright and licensing restrictions; a service order does not automatically transfer intellectual property rights.

Personal data and communication

See our Privacy and personal information page to learn how inquiries are handled. WhatsApp and email are used for service contact, not automatic consent to unrelated promotional campaigns. Do not send passwords or sensitive financial data in the quotation form.

Questions, complaints and governing provisions

For corrections or complaints, email educasmartasesoriasytutorias@gmail.com with the quote reference and your concern. We will respond through the original or requested contact channel. Statutory consumer rights and relevant complaint mechanisms are not restricted by these terms. Applicable provisions of Mexico's Consumer Protection Law and Commercial Code apply as relevant.